What we handle
- Mortgage payoffs. Payoff statements from each lender or servicer on the commitment, with the good-through date and per diem noted, and a new request when the date will pass before closing.
- Second mortgages and lines of credit. Payoffs plus the borrower-signed freeze or close request a line of credit needs, sent to the borrower for signature.
- HOA and condo requests. Dues, special assessments, transfer and estoppel fees from the association or its management company.
- Property tax status. Current and delinquent taxes from the county trustee, and from any city that bills its own property tax, with figures ready for proration.
- Other liens on the commitment. Judgment, tax lien and municipal lien payoffs your examiner requires.
- A request log. What was asked for, when, from whom and when it expires, kept in the file so anyone in your office can see where things stand.
What stays with you
- Wires and disbursements. We never hold or move funds and never ask for money to be sent to us.
- Verifying wiring instructions under your own procedures. If payoff instructions change partway through a file, we flag it to you right away instead of updating the figures quietly.
- Decisions on disputed figures.
How the numbers reach the settlement statement
Payoffs, HOA figures and tax amounts go straight into settlement statement and CD balancing, so the figures on the statement match the letters in the file.